PRIVACY POLICY
Privacy Policy
Your privacy and personal information are important to us. This Privacy Policy explains how Victoria & Claire collects, uses and protects your information when using our website and services.
Information We Collect
When you visit our website, place an order or contact our support team, we may collect certain personal information required to provide and improve our services.
Personal Details
Name, billing address, shipping address, phone number and email address.
Order Information
Purchase history, transaction details, returns, exchanges and payment confirmations.
Device Data
Browser type, IP address, operating system and website interaction information.
Customer Support
Information shared when contacting our support team through email or contact forms.
How We Use Your Information
We use your information to operate our store efficiently and provide a seamless shopping experience.
Cookies & Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences and analyze website traffic.
We may use tools such as Google Analytics, Facebook Pixel and advertising services to better understand website performance and display relevant advertisements.
Managing Cookies
You can disable cookies through your browser settings at any time. Please note that certain website features may not function properly if cookies are disabled.
Payment Providers
Payments may be securely processed through trusted third-party payment providers such as PayPal and Shopify Payments.
Your payment information is only shared to the extent necessary to complete your transaction securely.
Your Rights
Depending on your location, you may have rights regarding your personal data under applicable privacy laws, including the GDPR.
Data Retention & Security
We take reasonable measures to protect your personal information and maintain secure systems for storing and processing data.
Personal information is only retained for as long as necessary to fulfill legal, operational and contractual obligations.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites.
We encourage users to review the privacy policies of any external services they choose to access.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us.
Victoria & Claire
info@victoria-claire.com