Shipping policy

Order Processing

Once your order has been placed, our team carefully prepares and processes it within 1–3 business days.

Orders placed during weekends or public holidays may require slightly longer processing times.

After your order has been shipped, you will receive a confirmation email including tracking information when available.

Estimated delivery time is typically between 8–12 business days depending on your location and shipping conditions.

Orders are usually prepared and dispatched within 1–3 business days.

Delivery generally takes approximately 8–12 business days after dispatch.

Tracking information will be provided whenever available so you can follow your shipment.

Delays may occasionally occur during holidays, high-demand periods or customs processing.

We proudly offer free shipping on all orders as part of our commitment to providing an effortless shopping experience.

No minimum order quantity is required to qualify for free delivery.

Victoria & Claire works with trusted international fulfillment partners to provide carefully selected products at accessible prices.

Orders may be shipped directly from international fulfillment centers depending on product availability and destination.

Orders are processed securely and professionally before dispatch.

Tracking information is provided when available.

Delivery may involve international transit before final local delivery.

We continuously work to improve shipping speed and customer experience.

Depending on local regulations, international shipments may occasionally be subject to customs processing or import charges.

Any customs duties, taxes or import fees required by your country or region remain the responsibility of the customer.

Customers are responsible for providing accurate shipping information at checkout.

Once tracking confirms successful delivery to the provided address, responsibility transfers to the customer.

Orders shipped to incorrectly entered addresses may not be eligible for refunds or replacements.