Customer feedback
Anniversary Sale
To celebrate another year of Ivy-May, we’re offering special prices on some of our most-loved pieces. This limited-time Anniversary Sale is our way of thanking you for your support and giving you the chance to shop timeless styles at exceptional value. Once the sale ends, prices will return to normal.
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FAQS
IS YOUR CLOTHING MADE WITH SUSTAINABILITY IN MIND?
Yes, we are committed to sustainable fashion. Our clothing is made using eco-friendly materials and ethical manufacturing processes. We work closely with our suppliers to minimise our environmental impact at every stage of production.
WHAT IF I'M UNSURE ABOUT SIZING?
We provide detailed size guides for all our products. If you are still unsure, our customer service team is happy to help you find the perfect fit. We also offer free exchanges if the size does not work out.
HOW CAN I RETURN MY ORDER?
Returns are easy. Simply contact our customer service team within 30 days of receiving your order. We will provide you with a prepaid return label and process your refund once we receive the item back.
HOW CAN I TRACK MY ORDER?
You can track your order on our Track Your Order page on this website. Once your order has been dispatched, you will receive a confirmation email with your tracking details.
IS MY PAYMENT SECURE?
Absolutely. We use industry-standard SSL encryption to protect your personal and payment information. All transactions are processed securely through PayPal or our trusted payment provider.
